Resolved
Alex N Rus

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Resolved: Seller stole my laptops and the repair fee that was paid to them

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eStarTechs - Seller stole my laptops and the repair fee that was paid to them
eStarTechs - Seller stole my laptops and the repair fee that was paid to them - Image 2
eStarTechs - Seller stole my laptops and the repair fee that was paid to them - Image 3
eStarTechs - Seller stole my laptops and the repair fee that was paid to them - Image 4
eStarTechs - Seller stole my laptops and the repair fee that was paid to them - Image 5
eStarTechs - Seller stole my laptops and the repair fee that was paid to them - Image 6
Updated by user Feb 19, 2021

Company fixed the issue and I have been provided with product or service ordered.

Updated by user Feb 19, 2021

The Paypal case I opened to dispute the repair charges was closed in my favor and Paypal refunded me my original purchase cost. I contacted the seller and this time was able to speak on the phone regarding my laptops. He said he was able to fix three of them, but the...

Original review Jan 17, 2021
On Oct 23, 2020 I purchased a total of (4) repair services for $565.50 from this merchant for the repair of my MacBook Pro's models (A1708). The items were sent to them via USPS Priority Mail to the address they specified and my tracking shows they received the four laptops (tracking# 940610****300017****33). As of Jan 16, 2021 I have sent a total of six emails asking about the status of my laptops and each time the merchant replies they will be sent back on the following Monday if they can repair them or not and to date they have not repaired them or sent them back.
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Loss:
$6000
Cons:
  • Communication

Preferred solution: Deliver product or service ordered

User's recommendation: AVOID THIS COMPUTER REPAIR SHOP AT ALL COST!

1 comment
Armin B Xqv

Yes This computer store is perfect and this customer was cheating and he received all money and PCS back

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